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Return Policy


Our fixtures are built-to-order and so we have a strict no-return policy that we rarely make exceptions to unless there are some unusual circumstances. We make every effort to ensure you purchase the correct models for your needs and encourage you to take advantage of our FREE design and installation support questions and our low cost proactive design & install consultation to review your home plans or photos. We provide full technical information right on our website too for those that have no questions and don't need our design expertise.