DelphiTech LED Lighting follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Credit Card Processing
We follow best practices and use commercial banking approved 3rd party payment gateways. We do not store any credit card information on our website other than billing address.
Phone Calls from DelphiTech
Consumers – DelphiTech does NOT do ANY unsolicited telemarketing to consumers. If a consumer has engaged us, we protect your privacy and will reach out to you by phone one or more times to provide guidance until such time as you no longer need or want us to follow up. DelphiTech does NOT use any 3rd parties to do telemarketing to consumers. We may phone you if you purchase a product or service that is related to DelphiTech such as a new construction prewire and your contact information is given to us for legitimate followup that we believe is of interest. DelphiTech will make every effort to remove that entity from the call list upon request.
Businesses, Organizations, and Individuals with a Social Media Presence – DelphiTech does proactively reach out to businesses, organizations, and individuals that have a social presence who may want to do business with DelphiTech. DelphiTech will make every effort to remove that entity from the call list upon request.
Emails from DelphiTech
Consumers – DelphiTech does not purchase consumer email lists. We generate emails in the course of business when you purchase from DelphiTech. One such email provides your invoice/receipt, and the other your tracking number. When you fill out a form at DelphiTech, there may be one or more response emails. Also if you request a warranty registration, that will also generate an email. We may generate emails if you purchase a product or service that is related to DelphiTech such as a new construction prewire and your contact information is given to us for legitimate followup that we believe is of interest. Should you get on a regular mailing list of ours as a result of filling out a form, making a purchase, or subscribing you can request to be removed from future correspondence. DelphiTech will make every effort to remove that entity from the email list upon request.
Businesses, Organizations, and Individuals with a Social Media Presence – DelphiTech does proactively reach out to businesses, organizations, and individuals that have a social presence who may want to do business with DelphiTech. DelphiTech will make every effort to remove that entity from the email list upon request.
Communications from 3rd Party Supply and Install
Communications from Affiliates of DelphiTech
An affiliate is not a DelphiTech employee or contractor. An affiliate typically does not supply or install product. An example of a pure affiliate is a company, organization or individual that gets some support from DelphiTech and promotes DelphiTech as a sponsor or just recognizes our brand. In order to be an affiliate, they have agreed not to spam (unsolicited email) or do telemarketing to consumers. Affiliates are permitted to send email newsletters to their subscribers. Should you have a problem with unwanted communication from someone acting like an affiliate, we’d like to hear about it and if they are indeed an affiliate, we may advise them to refrain from such behavior if it violates the letter or spirit of the agreement.
Cookies and Web Beacons
Like any other website, DelphiTech LED Lighting uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Advertising, 3rd Party Websites and Web Services
We host our websites with companies that have a reputation in our opinion who respect privacy of information and have been using their services for years. We also use other supporting cloud based services including HubSpot and LinkedIn. Here are two examples of 3rd party Privacy Policies and their links here: https://legal.hubspot.com/privacy-policy, https://www.linkedin.com/legal/privacy-policy.
We preserve our sales records as required by law, and to be able to fulfill a warranty repair request if needed.
Your name, address, email, and phone number is provided to the courier we select to deliver your shipment.
Fraud and Law Enforcement
Should there be any issue with credit card fraud or other concerns around illegal activity, all information gathered electronically will be provided to officials conducting an investigation. To date, no such incident has ever occurred with DelphiTech LED Lighting as we’ve intercepted such attempts ourselves.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
DelphiTech LED Lighting does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.